邀请(qǐng)一(yī)对（或(huò)多(duō)个(gè)）有(yǒu)矛盾的当事人进(jìn)入演(yǎn)播(bō)室(shì)，主(zhǔ)持(chí)人和人民(mín)调解员(yuán)现场(chǎng)为(wèi)当事人排(pái)忧(yōu)解难(nán)，通(tōng)过(guò)节目告(gào)诉(sù)观(guān)众(zhòng)面对纠(jiū)纷的智(zhì)慧(huì)和解决(jué)矛盾的艺术(shù)，将真(zhēn)实(shí)事件(jiàn)和综(zōng)艺手(shǒu)段(duàn)完(wán)美(měi)交(jiāo)融(róng)，塑(sù)造(zào)全(quán)新(xīn)节目模(mó)式(shì)。节目中(zhōng)将大(dà)力(lì)体(tǐ)现人文关怀(huái)和心(xīn)理(lǐ)疏(shū)导，倡(chàng)导文明(míng)积(jī)极(jí)、健康(kāng)向(xiàng)上(shàng)的社(shè)会(huì)风(fēng)尚(shàng)